Privacy policy

This document describes how your data is processed under the General Data Protection Regulation (GDPR).

Last updated: 05/08/2026

1. Data controller

The data controller is SITEXPERT.be, established in Brussels, reachable at info@sitexpert.be for any question about your personal data.

2. Data collected

Data you type into the contact form: name, email address, telephone number (optional), trade and city, and the content of your message.

Technical data collected automatically by the host: IP address, browser type and pages visited, for security and diagnostics.

3. Purposes and legal bases

Answering your enquiry and, where relevant, preparing a quote: article 6.1.b GDPR, pre-contractual steps taken at your request.

Keeping the site secure and working properly: legitimate interest.

Complying with the applicable legal and accounting obligations.

4. Retention period

Contact requests are kept for three years from the last exchange, then deleted. Contractual and accounting documents are kept for the applicable legal duration.

5. Recipients and processors

Your data is neither sold nor rented. It is processed by technical providers acting as processors: site hosting and the email delivery service.

Where a processor is established outside the European Union, the transfer is governed by the European Commission's standard contractual clauses.

6. Fonts, cookies and local storage

Fonts are served from this domain. No request is made to Google Fonts or to any other provider, and your IP address never leaves the site.

No cookie is set. The site keeps two preferences in your browser local storage, the language and the light or dark theme, so it can restore them on your next visit. Those values stay on your device.

If you sign in to the client area, the authentication token is kept in the same place and disappears when you sign out.

7. Your rights

You have the right of access, rectification, erasure, restriction, objection and portability of your data.

These rights are exercised by email at info@sitexpert.be, with an answer within one month. You may also lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, contact@apd-gba.be.

8. Security

Appropriate technical and organisational measures, including TLS encryption, access control and regular backups, are in place to protect your data against unauthorised access.