Terms and conditions

Any order implies unreserved acceptance of these terms, which prevail over any other terms, unless expressly agreed otherwise in writing.

Every engagement is the subject of a written quote, valid for thirty days. The order is formed when the client accepts the quote in writing.

The quote sets out the scope, the amount, the lead times and the items the client must supply. It prevails over any earlier discussion.

Prices are exclusive of VAT. The published floor price is 499 € for building a website; the exact amount depends on the scope and is stated in the quote.

Unless the quote states otherwise, a deposit of fifty per cent is due on order and the balance on going live. Invoices are payable within thirty days. Between businesses, any late payment automatically triggers the interest provided for by the Belgian Act of 2 August 2002.

The advertised lead time runs from twenty-four working hours, between the client's sign off on the content and the site going live. It depends directly on how quickly the client supplies texts, images and access.

Lead times are indicative. A reasonable delay gives no right to compensation or to terminate the contract.

The client supplies the necessary information, texts, images and access, and appoints a single point of contact.

The client warrants that it holds the rights to every item it supplies, and indemnifies the publisher against any third party claim in that respect.

The site is presented on a private link before going live. The client has seven working days to raise comments.

If no written comment is received within that period, the work is deemed accepted.

Once payment is made in full, the files of the delivered site and any domain name registered on the client's behalf belong to the client. The corresponding access details are handed over on request.

The publisher retains ownership of its layout system, its reusable components and its production tooling, none of which transfers with the site. Open source libraries remain subject to their respective licences.

Where hosting is taken with the publisher, the first year is included in the agreed price. Renewal is annual and invoiced separately.

The domain name is registered at the client's request and subject to availability.

A consumer client has fourteen days to withdraw from a distance contract, without giving a reason.

If the client asks for the work to begin before that period ends, the right of withdrawal is lost once the service has been fully performed, and the work already done remains payable. This rule does not apply to business clients.

The publisher owes an obligation of means. No position in Google results, and no citation by an artificial intelligence assistant, can be guaranteed: those services do not sell rankings.

The publisher's liability is limited to the amount actually paid for the engagement concerned. Indirect loss, in particular loss of turnover or of custom, is excluded.

The publisher publishes completed work as a commercial reference only with the client's prior written consent.

These terms are governed by Belgian law. In the event of a dispute, the parties will seek an amicable solution before bringing the matter before the courts of the judicial district of Brussels, unless a mandatory provision protecting the consumer states otherwise.